We are looking for Customer Service Representative to strengthen our amazing customer service team for our client
The ideal candidate will be responsible for taking caring of existing and new customers
Responsibilities
To handle the customer service and take care of the customer and their requests as well as performing in accordance with company values and operational instructions by
Entering customer data into the data base and updating customer information
Handling customer telephone calls & customer feedback and making required activities
Actively preventing terminations of contracts and reduce of purchased services
Follow up of first delivery to new customer
Handling the invoicing process to customers
Qualifications
Advanced level English
Bachelor degree
Min 2 years of experience in customer service departments
Strong interpersonal skills
Data interpretation and Analytical skills
Advance level MS office knowledge
DUOS Global İnsan Kaynakları ve Danışmanlık Hizmetleri Ticaret Limited Şirket Özel İstihdam Bürosu Olarak 08.07.2024 – 07.07.2027 tarihleri arasında faaliyette bulunmak üzere, Türkiye İş Kurumu tarafından 04.07.2024 tarih ve 16276129 sayılı karar uyarınca 1712 nolu belge ile faaliyet göstermektedir.
DUOS Global Recruitment Line : +90 540 262 0 216